Safety, Comfort and Convenience
- Richard Tidyman
- Aug 8
- 1 min read

What Guarantees Customer Satisfaction in a Shuttle Business? For me, it’s a mix of safety, comfort, communication, and convenience—delivered with a personal touch. In just two years, I’ve made it my mission to ensure every ride is stress-free, smooth, and safe. Most passengers say it’s not just reliable—it’s enjoyable.
🛡️ Safety: The Foundation
Safe driving is non-negotiable. My training spans high school driver’s ed, a motorcycle endorsement, and a CDL earned while teaching in Watauga County. Precise mirror adjustments eliminate blind spots—no head-turning, just full visibility.
🛞 Comfort: Thoughtful Driving
Passengers feel every bump, so I drive with care—avoiding potholes, easing over speed bumps, and using the “Limo Stop” for smooth braking. Guests control the climate, speed and when to stop for coffee. Front to seat is for chatting and the back for extra leg room, peace and quiet.
💳 Payment: Easy and Flexible
Zelle, credit cards, PayPal, Venmo, CashApp, checks, and cash. A QR code sheet for digital payments—available online or in-vehicle.
📞 Communication: Clear and Timely
You will get a quick response to texts, voicemails, and emails. Bookings are confirmed , followed by a reminder message and a day-of text when I’m en route.
Whether it’s a scenic ride through the High Country or a trip to the airport, I make every journey easy, enjoyable, and memorable. That’s the EZ Shuttle way.

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